Can I pick up my baby equipment?

Yes but only in case your delivery address zipcode is not wihtin our service area. In that case, you can do the pick up at our warehouse with previous appointment.

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What is your minimum rental period?

Our minimum hire period is 2 days for most products, unless otherwise stated. Please state the dates you wish to hire the items for and you will be invoiced accordingly. Please note any early returns upon your own choice after the commencement of hire will not be entitled to any refund.

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How can I be assured of your delivery on the day?

We will contact be in contact prior arrival via email but during the delivery we could be in touch via Whatsapp, SMS or phone to make it faster. If you have any time limitations, please do let us know so we can work around your schedule. We can have all items pre-delivered and set up for

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What if I want to extend my reservation?

Usually that is no problem! Please contact us as soon as you know you’d like to extend your reservation. If the gear you are renting is available for the extra days, we can make that change for you and you will be charged for the extra days. Extensions requested less than 24 hours prior to

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Do you deliver to hotels and airports?

We are pleased to offer delivery services to hotels in Mexico City, most of which are happy to accept deliveries in advance of guest arrival. However, some hotels have a strict policy on accepting parcels before a guest has checked in. If you would like us to deliver to your hotel before you have checked

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Where do you deliver and how much does it cost?

We can do the delivery and pick up at your hotel, airport of arrival or vacation rental almost in all Mexico City. During the booking process, your delivery address zipcode will be required and the delivery options and rates available for that area will appear. In case they don´t because it is not wihtin our service

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How far ahead should I make a reservation?

It is always best to place your order as soon as you know your travel dates. This way items are reserved and guaranteed.  It can happen that we run out of cribs and other popular gear like stroller during high-seasons or any local special event days. We recommend booking as early as possible to be sure your family travel

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How does the baby gear rental work?

Select the products you need from our inventory (which goes from strollers and car seats to sterilisers and high chairs) and choose a time and location for the delivery and pick up. You can pay via PayPal but the payment will not be charged inmediately because we need to confirm your order first. Once you complete

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