What is the cancellation policy?

This is our cancellation policy during off seasons.

Cancelation more than 7 days prior to delivery: 100% refund
Cancellation 7 – 3 days prior to delivery: 50% refund
Cancellation 1 – 2 days prior to delivery: 25% refund
Cancellation on the day will result in 0% refund.

This is our cancellation policy during peak seasons (the week of Thanksgiving, the week before Christmas, the week of Christmas, or the week after Christmas):

Cancelation more than 14 days prior to delivery: 100% refund
Cancellation 8 – 14 days prior to delivery: 50% refund
Cancellation 3 – 7 days prior to delivery: 25% refund
Cancellation on the day or the day before the delivery will result in 0% refund.

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